Services I Offer
I provide a diverse range of admin and marketing services to meet a vast list of needs from my clients. I strive to provide only the utmost professionalism, creativity, and results-driven success that will help your business grow. How do I accomplish this? Through creative solutions that you can find listed below. If you have any questions, don’t hesitate to get in touch.
VIRTUAL ASSISTANT / ADMIN WORK
Recruitment and Human Resources - from the application phase to onboarding to managing VAs/agents.
Payroll - manages the payroll process and sends funds to VAs.
Email Campaign Management - Creating, designing, and sending an email campaign for existing and new contacts.
Email and Chat Support - Delivering excellent and delightful customer service through E-mail and Live Chat support by meeting various Service Level Agreements (SLA) and Key Performance Indicators (KPIs).
Audio Transcription - Transcribing meeting details from audio recordings (mp3 or mp4 format) into text and entering them into CRM/database
Data Entry - I can make your sales process easier by taking away the administrative work from your field salespeople. Let's face it, field salespeople hate completing the customer relationship management (CRM) tool, entering notes and all. I can help with that. All they need to do is record the events of their meeting/appointment notes on her phone (mp3 or mp4 format) and email them to me for transcription and CRM entry. This can help save their time adding more time for more sales calls.
Data Cleansing - Researching and verifying contact details for the database, including updating and deleting wrong/unnecessary info on the database.
List Building - Setting up the database for future digital marketing activities.
CRM/Database Management - Your customer database is the center of the universe for all sales channels and marketing campaigns. I have a solution for my clients to protect and maintain this valuable company asset by filling in all gaps in information, rebuilding missing data, checking the quality, and removing duplicates in CRM.
Quality Analysis - Guaranteeing a level of quality for the end client by performing analysis on each agent/employee's performance.
Appointment Setting & Events/Calendar Planning - Email Invite/Phone Calls - setting up meetings/appointments for salespeople including calendar management.
Follow-Up Email/Calls - Sending emails or conducting follow-up calls on customers.
SOCIAL MEDIA MANAGEMENT
Content Creation - I can take care of the management of social media marketing campaigns and day-to-day activities including the development of relevant content topics to reach the company's target customers, by creating, curating, and managing all published content (images, video, and written).
Proofreading - Detecting and correcting production errors of text in emails, blog posts, and other content.
GRAPHICS DESIGNING
Layout and workbook design/making - creating a beautifully designed layout for workbooks.
Blog graphics and images - Creating graphics content for blogs making them interesting to read.
Email graphics - Whether promoting an event, a piece of marketing content, or a new product, enticing graphics boost your email’s click-through rate (CTR). I can create and design graphics that reinforce your message and make your emails stand out from the inbox.
Infographic design - Infographics are so in, exhibiting your content in a creative and appealing manner without requiring a huge time investment from the reader. I can create and design infographics for you.
Video editing - Creating video content while adding effects to make it interesting and enjoyable to watch.
If you’re interested in hiring any of the services listed above, please get in touch today.